Serviceware
43 Case Studies
A Serviceware Case Study
Finvis faced the challenge of managing its shared service costs with cumbersome Excel files that lacked central access to billing knowledge. This made the invoicing process highly time-consuming and dependent on a single person's expertise. To address this lack of transparency in finance management, the company turned to Serviceware and implemented its specialized solution, Serviceware Financial.
By implementing Serviceware Financial, Finvis automated its service controlling and created a cost-driver-oriented service catalog. This provided extensive transparency for cost and value flows, enabling up to 90 percent consumption-based invoicing. The solution delivered significant time savings, reducing planning rounds by 3-4 weeks according to the managing director.