Case Study: Moody's Corporation achieves greater control and improved employee efficiency with ServiceNow

Moody's Corporation - Customer Case Study

Moody's Corporation, a provider of credit ratings, research, analytical tools, and financial market insights, faced fragmented business processes and a lack of workflow automation that left teams relying on legacy applications, shared drives, and Excel spreadsheets.

Working with partner Innovise, Moody's implemented ServiceNow to centralize processes and enable end-to-end self-service. The platform helped the company regain control, improve employee efficiency, and significantly reduce dependence on legacy systems and manual tools.

Moody's Corporation