ServiceNow
313 Case Studies
A ServiceNow Case Study
CH2M, a global professional services firm of more than 20,000 employees working across environmental, industrial and advanced facilities, transportation, and water projects, needed a consistent, scalable way to deliver HR support across its complex, international operations. The challenge was to unify HR service delivery so employees everywhere could get any HR request handled through a single, reliable system.
By implementing ServiceNow HR Service Delivery, CH2M created a true global HR support model that lets all employees use one platform to submit and resolve any type of HR request. The solution transformed HR service delivery at scale, streamlining support and improving the employee experience across the organization.