Case Study: Superior Environmental Solutions achieves streamlined documentation and eliminates duplicate data entry with ServiceMax

Streamlining SES’s Documentation Process

Superior Environmental Solutions (SES) is a Cincinnati-based provider of industrial, environmental, and emergency response services serving manufacturers across the Midwest. Rapid growth to over 400 employees created unsustainable, paper-heavy workflows in the environmental services division—multiple systems tracked customer waste profiles, TSDF approvals, shipping forms, and inventory (down to single drums) with field data later re-entered into Salesforce, causing duplication, delays, and friction between sales, operations, and admin.

SES implemented FieldFX (with Boomi integrations and NetSuite synchronization) to unify quoting, job, and waste-management data, eliminate duplicate entry, and automate backend processes. The change sped up billing, reduced PO overages, cut most paper processes, improved DOT/EPA compliance, and let SES maintain growth without increasing administrative headcount while giving sales and operations clearer, more accurate visibility into jobs and invoices.

Superior Environmental Solutions

Brennon Marcum

Data Analytics and Project Manager