Case Study: PV Heating & Air achieves 50% revenue growth with ServiceMax

Increasing Revenue by Decreasing Manual Processes

PV Heating & Air (formerly Peavey AC and Heating) is a family‑owned HVAC and indoor air quality provider in metropolitan Atlanta known for high‑touch service and technical expertise. The company was bogged down by manual processes—technicians handwriting invoices that admins retyped—wasting time, money and risking data errors, so they needed a system to streamline operations and protect customer information.

PV implemented ServiceMax across dispatch, work orders, inventory, calls and reporting, with technicians using iPads to document jobs with photos and video for transparency. The automation made information accessible in real time, enabling more on‑site sales and faster response times; results included a 50% revenue increase, a growing customer base, additional hires, and stronger customer relationships.

PV Heating & Air

Joseph Peavey

Co-Founder