Case Study: T & J Electrical Associates achieves 10x growth and streamlined operations with ServiceChannel

T & J Electrical Associates - Customer Case Study

T & J Electrical Associates, a family-owned electrical, lighting, and sign contractor serving nine Northeastern states, needed a way to manage rapid growth without sacrificing its reputation for reliable service. As its technician network and workload expanded, the company turned to ServiceChannel to help create a single source of truth for communication, time tracking, and spend visibility across markets.

ServiceChannel implemented a custom integration with T & J Electrical’s business software, plus tools for provider search, ServiceChannel Managed, and the ServiceChannel app to streamline work orders and invoicing. As a result, T & J Electrical scaled operations across all service locations, managed about 10,000 work orders in its pipeline, reduced time to receive payment by 50%, cut administrative time, and achieved 10x growth in current markets.

T & J Electrical Associates

Nick Sestito

Managing Partner