Case Study: Freshworks scales HR and benefits for rapid growth with Sequoia

Freshworks Scales HR and Benefits for Rapid Growth

Freshworks, a rapidly growing India-based software company, faced a challenge in scaling its HR and benefits operations for its expanding U.S. workforce. As its first U.S.-based HR hire, Nathan Sheranian needed a solution to bridge the gap between an outsourced PEO and building an in-house team, all while ensuring a competitive benefits package and maintaining compliance across a distributed workforce. They turned to the vendor Sequoia and its Sequoia One PEO service.

Sequoia provided a seamless platform for benefits management and compliance, enabling Freshworks to enhance its offerings based on benchmarking data. The solution included a smooth pathway to transition to Sequoia Tech for premium benefits. As a result, 95% of employees used the Sequoia PX mobile app, and the company successfully scaled its U.S. team from 130 to 300 employees across nearly 30 states without compliance issues. Nathan Sheranian stated that Sequoia was the right partner for both their initial needs and their future growth.

Freshworks

Nathan Sheranian

Senior Director of Human Resources