Case Study: Copro Co., Ltd. boosts in-game engagement and retention with Sendbird Chat

Copro Co., Ltd. launches in-game chat in 4 weeks with Sendbird

Copro Co., Ltd., a Japanese gaming company, sought to integrate an in-game chat feature to increase user engagement and loyalty. The business needed a robust, real-time chat API to avoid the complexity and high cost of building their own infrastructure. They chose the Sendbird Chat service from vendor Sendbird for its strong reputation in the gaming industry and ease of use.

By implementing Sendbird's solution, Copro Co. significantly reduced its development time, launching the feature in just four weeks. The reliable and engaging chat functionality provided by Sendbird led to a measurable lift in user engagement, an increase in retention rates, and a direct boost in in-app sales, delivering an excellent return on investment.

Copro Co., Ltd