Case Study: Le Duplex Ales improves Facebook live sales and customer engagement with Selmo

Le Duplex Ales streamlines live selling with Selmo and runs 2 Facebook Lives a week

The customer, Le Duplex Ales, is a family clothing boutique that wanted to improve the order process and customer service quality following their live sales broadcasts on Facebook. They turned to the vendor, Selmo, for a solution to make these interactions smoother and more efficient.

Selmo provided a platform that integrates seamlessly with Facebook and Messenger, allowing customers to add products to their baskets and finalize orders without leaving the social media site. This solution saved Le Duplex Ales significant time and eliminated the problem of missing customer comments. The vendor's tool also includes useful notifications to alert customers about upcoming live broadcasts, resulting in increased customer engagement and regular order fulfillment from their twice-weekly sessions.

Le Duplex Ales