Case Study: Kiavi improves employee performance with Seismic Learning by Seismic

Improves employee performance with powerful practice and training

Kiavi, America’s largest fix-and-flip lender, needed a simpler way to train and align its 200 employees amid constant changes in the fintech and mortgage industry. Using Seismic Learning, Kiavi moved away from scattered slides, spreadsheets, and documents and sought a more consistent way to help employees understand complex mortgage topics and retain key knowledge.

Seismic Learning helped Kiavi turn a dense 18-page document into three clear lessons and introduced practice tools for sales pitch coaching with consistent feedback. The company also used Seismic Learning analytics to identify popular searches and update content more effectively, helping employees learn in weeks instead of a month and supporting a rollout from an initial 60-person cohort to the broader team.

Kiavi

Matt Murray

Manager of Professional Development