Case Study: SymphonyAI Retail CPG achieves strategic project prioritization and doubles project capacity with Sciforma

SymphonyAI Retail CPG Prioritizing Projects And Better Managing Them To Align With Corporate Strategy

SymphonyAI Retail CPG, an AI-powered provider of merchandising, marketing and supply chain solutions for leading retailers and CPG manufacturers, needed a single, reliable PPM tool to replace multiple platforms. The R&D SCM PMO faced duplicate data entry, inconsistent project progress measurement, limited capacity forecasting and manual reporting, and sought automation, better collaboration and the ability to prioritize projects by resource availability and strategic value.

By adopting Sciforma as the organization’s single PPM hub and integrating timesheets via API, SymphonyAI Retail CPG gained automated KPIs, pre-filled project templates, real-time custom reports and consolidated capacity views by team, country and role. The result: improved visibility and fewer emails, stronger portfolio governance aligned with strategy, and the ability to double the number of projects and project managers supported without doubling PMO headcount.

SymphonyAI Retail CPG

Souad Elmanouni

R&D SCM PMO Director