Case Study: IMA Group achieves reliable three-month capacity planning and smarter project governance with Sciforma

IMA Group Change Should Not Be Delegated, It Should Be Managed

IMA Group, a France-based provider of emergency and everyday assistance services across Mobility, Home, Health and Legal sectors, faced growing complexity as its IT organization expanded and project delivery began slipping. With millions of cases annually and a rapidly scaling IT team, the company needed consolidated project visibility, stronger governance and reliable time and capacity planning to prioritize initiatives and stop chronic overload.

Building on a long partnership with Sciforma, IMA implemented formal governance, a PMO and the “Smart Project Management” method, supported by Sciforma’s dynamic views and gating features. The result: a reliable three-month capacity plan, global and drill-down visibility of team load, clear separation of run vs. build work, weekly monitoring of project health and budgets, reduced over-assignment and smoother resource and time-off planning.

IMA Group

Benjamin Bobo

Head of the Management and Performance Department