Case Study: One Call Care Management achieves rapid cross-selling and mobile sales enablement with SAVO's Sales Mobile PRO

One Call Care Management - Customer Case Study

One Call Care Management, formed after a large merger, faced the urgent challenge of preserving customer trust while rapidly realigning a salesforce by customer and geography. Reps suddenly needed to sell a much broader, unfamiliar portfolio at the same quality customers expected, even as the company rolled out a new brand, expense system and Salesforce across the business — so the team needed a simple, mobile, fast-to-deploy solution that wouldn’t overwhelm users.

SAVO’s Sales Mobile PRO was implemented in under 60 days to provide a mobile knowledge base and sales assets, with planned integration to Salesforce for single‑sign access. The result: faster ramp-up and effective cross-selling, polished iPad presentations, measurable insight into customer interests, and several key accounts adopting OCCM’s full portfolio — all while minimizing disruption and preserving customer relationships.

One Call Care Management