Case Study: IBM boosts consultant SAP skills and lowers training costs with SAP Learning Hub

How Is a Modern Learning Platform Helping Make Digital Transformation a Reality in China

The customer, IBM Global Business Services China, faced the challenge of keeping its 960 SAP software consultants up to date with the latest technology while they were dispersed at client sites. To address this, the vendor, SAP, provided its digital learning platform, SAP Learning Hub, to facilitate flexible and continuous training.

The solution implemented by SAP gave consultants on-demand access to learning paths, self-study materials, and collaborative spaces like SAP Learning Rooms. This resulted in an 81% lower external training cost per consultant, an 8x increase in training participants covered, and a user satisfaction rating of 8.8/10 for a pilot course. The vendor, SAP, thus provided a modern platform that significantly enhanced knowledge and reduced costs.

IBM

Tony Xiong

Partner, Enterprise Applications Service Line Leader