Case Study: Verizon Connect (Verizon subsidiary) achieves 300% increase in quote output with SAP Sales Cloud

Verizon Connect Increased Quote Output by 300%

Verizon Connect, a wholly owned subsidiary of Verizon that provides connected-vehicle and fleet management solutions, was hampered by a homegrown pricing and quoting system. With 1,500 salespeople, most quotes were inaccurate and required manual review; the system couldn’t scale to handle frequent product and pricing changes from growth and acquisitions, and IT needed days or weeks to implement updates.

After evaluating seven options, Verizon Connect implemented SAP CPQ to automate pricing and quoting. The solution enabled sales teams to produce consistent, optimized quotes faster, doubled quote accuracy, reduced review time from weeks to hours, consolidated multiple selling methods into one process, cut administrative and IT effort, and increased quote output by 300%.

Verizon

Eric Simon

Associate Director, Enterprise IT