Case Study: Splunk achieves faster ramp-to-productivity with SAP Sales Cloud

Splunk transforms ramp to productivity by overhauling sales enablement system

Splunk, a high‑tech company that provides software to search, monitor, and analyze machine‑generated big data for 14,000+ customers in 110 countries, faced lengthy ramp‑up times for its field organization and partner network. Its homegrown sales engagement tools were hardcoded, clunky, difficult to navigate, and required constant IT intervention, making it hard for sellers to find the right content when they needed it.

Splunk replaced the legacy system with SAP Sales Enablement (SAP Sales Cloud), delivering a visually intuitive, role‑based portal with powerful search, LMS and CRM links, and easy admin controls. Users and managers quickly adopted the platform; admins can track metrics and make changes without IT, onboarding effectiveness improved, IT involvement was minimized, and the company was able to accelerate ramp‑to‑productivity and refocus training on pipeline generation.

Splunk

Kym Wood

Director of Global Field Engagement