Case Study: abl solutions achieves end-to-end process automation and cost reduction with SAP Sales Cloud

Reducing cost and workload through end-to-end digital process optimization

abl solutions GmbH, a Nuremberg-based IT services provider of smart network solutions, struggled with a fragmented IT landscape: disparate ERP and CRM systems caused high maintenance costs, frequent service disruptions, error-prone manual processes, slow order-to-invoice cycles, and lengthy reporting. The company launched a full digital transformation to standardize processes, improve responsiveness, and gain real-time visibility across the business.

Partnering with All for One Group and using GROW with SAP, abl implemented SAP S/4HANA Cloud (public) integrated with SAP Sales Cloud, Service Cloud, SAP Subscription Billing and SAP BTP, going live in nine months. The integrated cloud solution delivered real-time data and mobile access, automated repetitive tasks, eliminated service disruptions, enabled one-click conversion from lead to order, cut invoice processing time by 50% and month-end closing by 66%, reduced order-to-fulfillment by two days, and lowered infrastructure costs.

abl solutions

Lars Brennecke

Senior Manager ERP & CRM