Case Study: Philips achieves transparent, accurate sales commissions and measurable SPIFF ROI with SAP Sales Cloud

Philips Medical Drives Effective Sales Operations with Commissions

Philips Medical, a global leader in medical imaging, manages compensation for 650 salespeople in the US and Canada with roughly 10,000 transactions per month. Relying on spreadsheets and a home‑grown incentive system left the company unable to track SPIFF effectiveness or ROI, created calculation errors and overpayments, and generated distrust and a high volume of compensation disputes.

Philips implemented CallidusCloud Commissions to manage SPIFFs and sales compensation end‑to‑end. The solution provided accurate, timely reports and visibility into program performance, enabled targeted SPIFFs and measurable lift, reduced inquiries and disputes, restored trust in payments, and allowed executives and sales teams to make faster, better-informed decisions.

Philips

Julie Orr

Senior Manager