Case Study: KIO Networks achieves 15-minute quoting and protected margins with SAP Sales Cloud (CallidusCloud CPQ)

KIO Networks Increases Efficiency and Protects Margins With CallidusCloud CPQ

KIO Networks, a leading provider of data centers and mission-critical IT services across Mexico and Latin America, expanded into six countries and needed a consistent global process for generating complex, multi-product proposals. The company faced long proposal build times, frequent inaccuracies, and pressure to protect margins while scaling its sales operations.

By implementing CallidusCloud CPQ, KIO automated quoting and cut proposal time from four hours to 15 minutes, increased weekly proposal completions from 5 to 50, and reduced inaccuracies from 40% to under 2%. The faster, more accurate process boosted customer response time by 500%, protected margins, and freed sales reps to focus on high-value consultative work that accelerates sales cycles.

KIO Networks

Santiago Suinaga Sainz

VP, Sales Strategy