Case Study: Sybit achieves higher conversion rates, increased revenue and improved forecasting with SAP Sales Cloud

How Sybit achieves greater transparency, better conversion rates, and more revenue with SAP Sales Cloud, intelligent sales add-on

Sybit GmbH, a German professional services firm specializing in SAP Customer Experience, faced limited reporting and a lack of user-friendly sales automation. With 350 employees and €41.5M in revenue, Sybit needed an integrated, modern CRM that provided a common data basis for sales and marketing and gave managers a quick overview of key KPIs.

Sybit implemented SAP Sales Cloud with an intelligent sales add-on, introducing territory management and mapping the sales process to one system. The rollout delivered greater transparency, clearer goals and responsibilities, better opportunity focus, improved forecasting and higher conversion rates — including a 50% time saving with the Forecast Tracker and over 7,000 opportunities mapped, driving increased revenue.

Sybit

Thilo Kerner

Chief Revenue Officer