Case Study: Gems Group achieves standardized training and up to $30,000 in error-cost savings with SAP Sales Cloud

Gems Group uses Litmos with Salesforce to save resources by standardizing

Gems Group is a lifestyle company that drives demand for fresh flowers through supermarket channels across North America. Facing rapid growth and complex operations, the company needed a way to standardize employee training for offices, facilities and field staff and to integrate learning with its existing Salesforce workflows to increase efficiency and reduce costly operational errors (reported at $15,000–$30,000).

Gems implemented Litmos with a direct Salesforce tab for easy course access and integrated reporting; total time-to-deployment (content upload, learners and integration) was under one week. The standardized training cut errors, saved time and resources, and produced cost savings of up to $30,000.

Gems Group

Alex Ledesma

Director of Technology