Case Study: FAAC Group achieves centralized, automated rebate management and improved rebate accuracy with SAP Sales Cloud

FAAC Centralizing and Automating Rebate Management to Maximize the Sales Team's Revenue Potential

FAAC Group, a Bologna-based manufacturer of automated gates, barriers, and parking access solutions with more than 3,400 employees and a network of 80+ global distributors, faced growing complexity from manual rebate and incentive administration. An aging legacy system left no digital audit trail, made accruals and contract management time-consuming and error-prone, and could not scale with the business.

Working with Derga Consulting, FAAC implemented SAP Incentive Administration by Vistex, natively integrated into its SAP ERP, creating a single source of truth for rebate information. The six-month rollout in Italy digitized and automated rebate processes, improved accrual accuracy, reduced processing time and manual effort, increased transparency for sales rebates, and positioned the company to expand the solution to France and other markets while freeing the sales team to focus on customer-facing activities.

FAAC Group

Ester Bergonzoni

Business Applications Delivery Manager