Case Study: Hypex achieves 38.4% higher sales rate with SAP Sales Cloud

Digitalizing Sales Operations from Production to Customers with SAP® Sales Cloud

Hypex d.o.o., an 80‑employee industrial manufacturer from Slovenia that makes linear units, electric cylinders and robot components, faced complex global production‑planning processes across Slovenia, Germany and North America, long delivery times, and no centralized customer database to inform sales and operational decisions.

Working with partner Itelis, Hypex implemented SAP Sales Cloud integrated with SAP S/4HANA to automate the online shop, synchronize data across systems, and centralize customer and event data. The solution lets S/4HANA drive website content and production processes without manual intervention, accelerating workflows and improving visibility—resulting in a 38.4% increase in sales rate, a 12.3% increase in win rate, higher conversion and customer‑satisfaction rates, and streamlined operations from order to shop floor.