Case Study: Allstate achieves 3x faster performance and reduced costs with SAP Sales Cloud

Allstate Migrates To The Cloud, Increases Performance By 3X, Cuts Costs And Improves User Experience

Allstate, the second-largest personal insurer in the U.S. with 11,000+ agencies and 43,000 employees, faced a complex compensation environment—five pay processing units, 24 incentive plans, 140 rules, 380 lookup tables and 1,000+ formulas—while processing $250 million in commissions each month. After seven years on an on‑premise system, the company needed a faster, scalable cloud solution that could be implemented quickly, automate processes, and remain easy for users to adopt without sacrificing accuracy or compliance.

Allstate partnered with Accenture to roll out CallidusCloud’s Insurance Incentive Compensation SaaS in phased implementations, reducing on‑premise IT footprint and licensing costs and eliminating many manual maintenance tasks. The cloud solution delivered a modern GUI, 3x faster performance, continued 100% accuracy and SOX compliance, and set the stage to go live across all 11,000+ agencies.

Allstate

Kari Fair

Manager, Agency Pay Team