Case Study: Checkers and Rally’s achieve operational resilience and streamlined processes with SAP Concur

Well-positioned for New Normal with SAP as Platform for the Future

Checkers and Rally’s, a fast‑casual restaurant group with 800+ corporate and franchise locations and about 2,700 employees, faced major disruption from COVID‑19: protecting employees and customers, supporting franchisees, and shifting corporate staff to remote work. With a lean IT team, the company needed to standardize systems, tighten cost control, and improve recruiting, finance, user experience and reporting to adapt to the “new normal.”

They migrated from Lawson to SAP S/4HANA and deployed SAP Fiori, SuccessFactors and Concur to standardize processes, automate functions and centralize data. The SAP platform produced clearer, company‑wide insights, greater operational efficiency (with only one internal SAP expert), and a defined long‑term roadmap for continued performance improvements.

Checkers and Rally’s

Michael Burch

IT Application Manager