Case Study: UST achieves faster, more visible travel and expense management with SAP Concur

UST - Customer Case Study

UST, a global consulting company helping clients with digital transformations, was using a home-grown travel tool and manual expense and invoice processes before adopting SAP Concur. The company faced long approval times and limited visibility into spend, prompting it to seek a single platform for travel and expense management.

SAP Concur implemented Concur Travel & Expense and Concur Invoice, along with a change management process that redefined UST’s T&E workflows. The results were significant: 95% of domestic travel is now auto-approved, 67% of overall T&E spend shifted to cards, and UST achieved 100% adoption for travel bookings, expenses, and cash advances through SAP Concur solutions.

UST