Case Study: University of Colorado achieves automated travel & expense, faster reimbursements and major cost savings with SAP Concur

University of Colorado Automates with a Smart T&E Solution

The University of Colorado, a multi‑campus institution with over 30,000 faculty and staff, faced a paper‑based, manual travel and expense process that slowed reimbursements and limited visibility into spend. To simplify and expedite travel management for thousands of travelers worldwide, the university selected Concur to automate business rules, scan receipts and streamline approvals.

By deploying Concur Travel, Concur Expense and Concur Expense Pay as an end‑to‑end solution and integrating procurement/corporate cards with back‑end financial systems, the university gained centralized booking, reporting and spend visibility. Results included $310,000 saved in airfare transaction fees in year one, an additional $215,000 from negotiated vendor discounts, $432,000 in travel rebates, and an almost 80% faster reimbursement cycle (down from five days to 1.4 days), along with improved traveler flexibility and overall ROI.

University of Colorado

Sandy Hicks

Associate Vice President and Chief Procurement Officer