Case Study: Unisys achieves more than 40% travel booking fee reduction and significant air-cost avoidance with SAP Concur

Unisys Realizes Significant Cost Avoidance After Implementing Concur Globally

Unisys, a 31,000‑employee global IT services firm, faced costly, manual travel booking processes that limited visibility and policy compliance and imposed high booking fees and time constraints on travelers. With employees across major markets, the company needed an automated, easy-to-use global travel solution to drive better buying behavior and control travel spend.

Unisys implemented Concur’s on‑demand travel booking tool, supported by country‑specific functionality, communications, and training to drive rapid adoption. The intuitive, web‑based system consolidated air, hotel and car bookings, embedded policy controls, and exposed low‑cost carriers and negotiated rates—resulting in more than a 40% reduction in booking fees, significant air‑fare cost avoidance, sustained adoption above 90%, and improved compliance and reporting.

Unisys Corporation

Serge Bacchus

European Travel Manager