Case Study: SavaSeniorCare Administrative Services achieves $217,000 in Travel & Expense savings and faster reimbursements with SAP Concur

SavaSeniorCare Administrative Services, LLC Makes Life More Convenient for Employees and Saves $217,000 on Concur Travel & Expense

SavaSeniorCare Administrative Services, LLC, a healthcare administrator supporting 195 facilities in 22 states and about 20,000 employees, faced an inefficient, paper‑based expense system despite heavy staff travel (about 35% of travel spend is mileage). Employees submitted printed spreadsheets and handwritten mileage logs to Houston, creating weeks‑long reimbursement delays, no real-time visibility into spend, and limited ability to verify mileage or enforce policy.

SavaSeniorCare rolled out Concur Expense (with Concur Travel, mobile, Policy Audit and Expense Pay), backed by communication, training and user support; automated mileage calculation, policy reminders and 24/7 status tracking improved compliance and convenience. Processing costs fell from $23 to $12 per report, reimbursement time dropped from up to a month to under a week, and the company saved roughly $217,000 in 2014 (and $53,000 in Q1 2015), while increasing manager visibility and traveler satisfaction.

SavaSeniorCare Administrative Services

LaShonda Ganious

Applications Manager