Case Study: Smith & Nephew achieves greater spend visibility and smarter business decisions with SAP Concur

SAP Concur Solutions Give Smith & Nephew Greater Spend Visibility

Smith & Nephew, a global health care company based in London with about 16,000 employees, needed better visibility and control over travel and expense spending to support smarter business decisions. The travel and expense function was focused on compliance and expense processing but lacked the analytics to drive broader financial insight across the organization.

By deploying the SAP Concur suite — including Concur Travel, Concur Expense, Concur Intelligence, ExpenseIt, Detect, Expense Pay and related services — Smith & Nephew gained advanced reporting and analytics that deliver top‑tier spend visibility. The result was tighter control of spending, faster, data‑driven decision making, and a transformed T&E function that now serves as a strategic business partner providing business‑critical data.

Smith & Nephew

Jorge Monge

T&E Lead