Case Study: Mine Safety Appliances achieves $250K in T&E savings and 75% faster expense reporting with SAP Concur

Safety First MSA Reduces Risk with Concur Solutions

Mine Safety Appliances (MSA), a 5,300-employee safety equipment manufacturer with about 2,000 staff in North America and a sales force that travels to 140 countries, faced inefficiencies and compliance risks from a paper-based expense system. With more than $15M in global travel spend and roughly 1,000 North American expense reports processed monthly, lost receipts, slow reimbursements and limited visibility into T&E made transparency and risk reduction a top priority.

MSA implemented Concur expense, mobile and Service Administration to automate receipt capture and reporting, give managers real-time visibility into travel spend, and streamline workflows. The change delivered rapid results: $250,000 in North American T&E cost savings in under six months, a 75% reduction in time spent completing reports, reimbursement cycles shortened from weeks to days, receipts appearing online within 30 seconds, and stronger compliance and analytical insight into travel spend.

Mine Safety Appliances

Alan Bolyard

Financial Analysis Project Leader, Fleet Manager and Manager