Case Study: Rochester City School District achieves automated travel, expense, and invoice management with SAP Concur

Rochester City School District Automates Travel, Expense, and Invoice Management

Rochester City School District, a K–12 district in Rochester, NY with 57 schools, ~6,000 employees and nearly 30,000 students, needed to modernize its paper-based travel, expense, and invoice processes to improve visibility, ensure compliance, and reduce the heavy manual workload on its small accounts payable team that handled thousands of expense reports and $120–$130M in annual invoices.

RCSD implemented SAP Concur Travel, Expense, and Invoice to automate data capture, enforce controls, and centralize reporting. The district cut travel and expense errors by 60%, reduced reimbursement time from 30–90 days to an average of 11 days, saved about $18,000 annually on paper voucher processing, and gained clearer spend visibility for better budgeting, audits, and resource allocation.

Rochester City School District

Derrek Blair

Accounts Payable Supervisor