Case Study: AEG Worldwide reclaims $8K in VAT and automates tax recovery with SAP Concur

Powered by Concur data, Taxback International reclaims thousands in VAT refunds for AEG

AEG, a leading sports and entertainment presenter and subsidiary of the Anschutz Company, faced the common challenge of recovering cross-border VAT amid a complex, country-specific tax landscape that leaves an estimated €20 billion unclaimed each year. After replacing manual expense reporting with Concur Travel & Expense for 1,800 US employees, AEG still needed a scalable, low‑effort way to capture refundable VAT from international travel without diverting finance team resources.

By integrating Concur data with Taxback International’s Integrated Data Capture, Taxback automatically identified eligible transactions and filed reclaims on AEG’s behalf with no IT implementation and only two simple steps on AEG’s side. The first partial-year filing (July–December 2014) recovered $8,000, requires almost no ongoing attention from AEG, and is expected to yield significantly higher returns on a full-year submission.

AEG Worldwide

Brandon Weiss

VP of Financial Systems & Process Improvements