SAP Concur
222 Case Studies
A SAP Concur Case Study
PACCAR, a global leader in designing and manufacturing premium commercial vehicles, faced a challenge with decentralized and inconsistent travel booking and expense reporting processes. This lack of standardization blocked visibility into spend data and created frustration for its employees who frequently travel worldwide. To address this, PACCAR deployed SAP Concur to enhance its travel and expense (T&E) management.
The solution from SAP Concur provided a single automated system for travel bookings and expense management. This implementation improved compliance through pop-up and inline messaging that educates employees on policies. The results were significant, as PACCAR identified $100K in potential annual savings, reduced financial leakage, and gained the ability to benchmark its T&E data against similar-sized organizations.