Case Study: North American Energy Services Company (NAES) achieves 99% adoption and 50–60% travel cost savings with SAP Concur

NAES Experiences the Power of Record-Breaking Adoption Rates

North American Energy Services Company (NAES), a power generation services firm with 1,800 employees, faced sprawling travel logistics: frequent trips to multiple locations led to complex scheduling, ticket changes, hidden fees and missed deals that increased costs and administrative burden.

NAES implemented Concur with travel in under two months and achieved 99% adoption, realizing ROI within a year and 50–60% cost savings. The platform consolidated air, hotel and rental car inventory, provided travel templates, robust reporting and broadcast communications, and streamlined bookings so travelers were satisfied and travel managers could focus on strategic priorities.

NAES

Rob Froman

Travel Manager