Case Study: Merck transforms expense management with SAP Concur

Merck deploys SAP Concur in 75+ countries and issues 40,000 cards in 10 months

Merck sought to move from an on-premise system to a cloud solution to improve its user experience, enhance its corporate card program, and increase policy compliance. To address this challenge, the company turned to vendor SAP Concur for its solutions.

With the help of the SAP Concur Select Care team, Merck successfully deployed SAP Concur solutions across more than 75 countries. The implementation included issuing 40,000 payment cards and integrating the Intelligent Audit feature, which checks for policy compliance before manager approval. This transformation of its expense process resulted in faster reimbursements, reduced delinquency, and less administrative work for the system.

Merck