Case Study: SAP improves transparency and manages US$700,000 in annual travel spend with SAP Concur

Managing US$700,000 in Annual Spend with Concur® Travel & Expense

SAP, a global enterprise software leader with more than 91,000 employees in 130 countries, needed to replace fragmented, legacy travel and expense systems with a single, user-friendly solution that ensured policy compliance, financial control, and transparency across many local regulations. The challenge was to deliver a consumer-grade experience employees would adopt while giving finance and procurement teams visibility and the ability to contain costs.

SAP rolled out Concur Travel & Expense as a unified, mobile-enabled booking-to-reimbursement platform across dozens of countries and tens of thousands of users. The solution shortened expense compliance checks from about 30 minutes to two, sped reimbursements, delivered 75%+ user satisfaction, and increased spend visibility—helping negotiate better hotel and flight rates and manage roughly US$700,000 in annual spend through the system.

SAP

Peter Rasper

Executive VP and Chief Operating Officer, Global Finance