Case Study: Multiple Federal Civilian Agencies achieve faster approvals and increased productivity with SAP Concur's ConcurGov Mobile

How Multiple Federal Agencies Increased Productivity, Accelerated Approvals, and Made Life Easier for Their Employees with ConcurGov Mobile

SAP Concur’s ConcurGov Mobile is a secure, government-grade companion app used by multiple federal civilian agencies (across 36 agencies and roughly 1 million active federal users) to solve a common problem: approvers and travelers were forced to use government laptops and networks to submit or approve travel and vouchers, creating delays for emergency travel, slow reimbursements, and cumbersome receipt capture for employees on the move.

ConcurGov Mobile streamlines booking, receipt capture, submission, and approvals on most mobile devices while syncing in near real time with the desktop system and preserving compliance and audit trails. Agencies report rapid adoption and measurable gains—thousands of downloads, tens of thousands of monthly sessions, approvers handling about 85% of tasks on the go, average approval times reduced (for example, 1.3 days faster in one agency), faster reimbursements, higher productivity, and no appreciable increase in help-desk volume.