Case Study: Rabobank achieves streamlined mobile expense management and faster reimbursements with SAP Concur

How Does a Global Bank Streamline Its Expense Management

Rabobank, a global financial services group, faced a fragmented and time-consuming expense process across its European offices. The bank needed a single, standardized solution that met varying regional requirements while speeding up reimbursements and reducing administrative overhead for employees and finance teams.

Rabobank implemented SAP Concur Expense—integrated with its SAP ERP and delivered via a cloud mobile app—so staff can submit receipts and managers can approve claims with a few clicks. The rollout now serves over 800 European users, processed more than 3,600 claims in the first nine months, cut claim-to-reimbursement time to a few days, simplified auditing, and produced spend insights that improved vendor negotiations.

Rabobank

Juliette Kuners

Koenders-Bruins Slot, Business Analyst Financial Accounting