Case Study: Gonzaga University streamlines travel and expense management with SAP Concur

A SAP Concur Case Study

Preview of the Gonzaga University Case Study

Gonzaga University cuts expense processing time to under 3 days with SAP Concur

Gonzaga University needed to modernize its travel and expense management to support sustainability goals and improve data visibility. The paper-based process was inefficient, and the university required a digital cloud solution to streamline operations and gather accurate data for better decision-making. They turned to SAP Concur solutions to address these challenges.

By implementing SAP Concur, the university streamlined its expense processing, gaining greater visibility and control. The solution automated workflows, improved traveler safety with Concur Locate, and introduced features like balance due tracking for personal expenses. This resulted in measurable improvements: expense processing time dropped from 7-15 days to under 3 days, travel discounts of up to 10% were negotiated, and significant savings were achieved through better spend management. The finance office at Gonzaga University became a more strategic, revenue-generating operation thanks to the capabilities provided by SAP Concur.


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