Case Study: Abercrombie & Fitch achieves global T&E compliance, 15-day faster corporate card processing and full spend visibility with SAP Concur

Global Control Has Never Been Trendier or More Efficient

Abercrombie & Fitch, a global apparel and lifestyle company with more than 1,100 stores and roughly 91,000 employees, faced a complex travel and expense (T&E) challenge: managing $19M in annual travel spend, 36,000 expense reports and thousands of travelers across 25 countries with differing in-country regulations. The company needed automation, accuracy and global visibility to ensure compliance and streamline processing.

Using Concur’s web and mobile travel, expense and corporate card integrations, Abercrombie & Fitch deployed a fully automated global T&E solution that unified booking, card and expense data, provided VAT visibility and enforced audit rules. Results included a 15‑day per month reduction in North American corporate card file time, higher credit card rebates and fewer late fees, near-elimination of fraud and out‑of‑policy spending, and strong voluntary adoption of mobile reporting.

Abercrombie & Fitch

Allison Coe

T&E Manager and Corporate Card Administrator