Case Study: Gant Travel Management achieves seamless end-to-end business travel and captures invisible spend with SAP Concur

Gant Travel Management Provides Customers with a Seamless Trip Using SAP Concur Solutions

Gant Travel Management, an 80‑year‑old travel management company serving mostly small and mid‑sized businesses, needed a more seamless way to deliver “the perfect trip.” Relying on multiple disconnected tools made it difficult to capture invisible bookings, fulfill duty of care, and provide consistent service for many infrequent business travelers, so Gant sought a single, integrated platform to improve visibility and responsiveness.

Gant implemented the SAP Concur suite—including Concur Travel, Expense, Compleat, TripLink and TripIt—plus custom integrations like Airbnb for Work and a virtual card program. The unified platform gave Gant full visibility into supplier‑direct bookings, streamlined booking‑to‑expense workflows, and enhanced traveler support; results included 30% transaction growth year over year and 82–92% weekly Concur Travel adoption, stronger duty‑of‑care capabilities, and improved client retention.

Gant Travel Management

Patrick Linnihan

President