Case Study: E.ON achieves GDPR data request processing in under five minutes with SAP Concur

E.ON - Customer Case Study

E.ON faced stricter GDPR data-protection requirements and needed a faster, more scalable way to respond to employee data subject access requests. Using SAP Concur for Concur Travel and Concur Expense, the company previously had multiple managers manually compile reports and receipts, making the process slow and cumbersome.

SAP Concur helped E.ON create the Transparency Report, a solution based on SAP BTP that automatically gathers user profile data, booking information, receipts, expense reports, and reimbursement details. With this streamlined process, requests can now be completed in under five minutes instead of at least half a day, significantly improving efficiency and scalability.

E.ON