Case Study: Constellation Brands achieves faster, streamlined travel and expense management with SAP Concur

Driving Business Value Through Travel and Expense Management Maturity at Constellation Brands

Constellation Brands, a Fortune 500 beverage alcohol company with ~9,000 employees and global operations, faced a manual, spreadsheet- and paper-based travel and expense process that relied heavily on a centralized travel desk and a large accounting staff. The old workflow caused slow approvals, lost receipts, high reconciliation overhead, and limited visibility into T&E spend.

By deploying Concur Expense and Concur Travel (with mobile receipt capture and cloud storage), Constellation moved to self-service booking and automated workflows. The rollout—used by thousands of employees—cut reconciliation from multiple full‑time resources to about an hour per week, sped auditing and payments, improved compliance (including VAT recovery), and delivered centralized visibility and integrations that unlocked broader use of T&E data.

Constellation Brands

Christopher DeCosmo

Expense Analyst and Global Program Administrator