Case Study: Delivery Hero achieves automated travel and expense processes and better global supplier negotiations with SAP Concur

Delivery Hero Automates Travel and Expense Processes that Lead to Better Negotiations with Global Suppliers

Delivery Hero is a leading global online food ordering and delivery service, partnering with more than half a million restaurants and operating in 40+ countries. Rapid growth and decentralized travel and expense tools caused inaccurate reporting, inconsistent policy enforcement, manual expense submissions and approvals, long processing delays, and limited spend visibility that made forecasting and supplier negotiations difficult.

By deploying SAP Concur (including Concur Travel, Expense, Intelligence, Request, ExpenseIt and TripLink), Delivery Hero automated T&E workflows, digitized approvals and audits, and unified reporting. The result: a much better employee experience, clearer spend visibility for improved global supplier negotiations, faster digital audits, and more efficient forecasting.

Delivery Hero

Felix Freese

SAP Consultant