Case Study: CWT delivers global travel visibility and a better traveler experience with SAP Concur

A SAP Concur Case Study

Preview of the CWT Case Study

CWT delivers global travel consistency across 145 countries with SAP Concur

CWT, a global travel management platform, needed to provide its diverse corporate clients with a consistent, compliant, and user-friendly tool for managing travel and expenses across numerous countries with varying languages, currencies, and regulations. Their challenge was to deliver a global solution that offered complete data transparency and a seamless experience for travelers worldwide.

SAP Concur implemented its Concur Travel & Expense solution, including Concur Request and the Online Booking Tool, integrating it with CWT's myCWT platform. This provided an end-to-end system for booking, expense management, and pre-trip requests. The solution gave CWT's clients full visibility into their global travel data, improved policy compliance, enhanced duty of care, and delivered a consumer-grade experience for employees. SAP Concur's globally scalable and locally configurable platform enabled CWT to manage complex requirements efficiently across its entire client base.


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