Case Study: Bourns achieves rapid ROI and 100% T&E visibility with SAP Concur Financial Connector

Concur’s Financial Connector helps electronics leader spark immediate ROIA

Bourns, Inc., a global electronics manufacturer with 4,200 employees and $3.3M in annual travel spend, relied on manual, paper-based T&E processes that produced 6,300 expense reports a year and lacked integration with its SAP financials. The company needed an end-to-end, automated expense solution that could integrate with its ERP, comply with country-specific regulations, minimize IT involvement, and be implemented quickly across its global operations.

Bourns selected Concur’s Expense and Financial Connector, rolling out the solution in the Americas and Asia within two months and beginning Europe deployment. The implementation delivered immediate ROI: expense processing costs fell from $28 to $8 per report (about $126,000 annual savings), reimbursement times improved up to 80%, the company gained 100% visibility into T&E, optimized VAT reclamation, and achieved seamless ERP integration with minimal IT resources and strong employee adoption.

Bourns

Ellen M. Class

Worldwide Controller