Case Study: Westlake Financial achieves faster, more accurate expense processing and zero reconciliation with SAP Concur

Concur Helps Westlake Race Ahead with Speed and Accuracy

Westlake Financial, a leading near-to-sub-prime auto lender with 1,000 employees, $1B in annual receivables and a network of more than 13,000 dealerships, was struggling with rapid headcount and sales growth that overwhelmed a spreadsheet-based expense process. The finance team needed faster, more accurate expense reporting and integrated systems so staff could spend minimal time on reconciliation and focus on higher-value work.

Westlake implemented Concur Travel, Concur Expense and Receipt Audit, integrating corporate cards and embedding T&E policy into the workflow. Automation eliminated manual receipt tracking and reduced reconciliation time to virtually zero, gave managers real-time visibility into travel and spend, sped employee reimbursements, enabled better vendor negotiations, and allowed the company to scale dramatically without adding back-office T&E headcount.

Westlake Financial

Patrick Amato

Director of Finance