Case Study: Destination British Columbia achieves centralized, automated finance and faster expense approvals with SAP Concur

Centralizing Financial Processes with Proficient, User-Friendly Approach

Destination BC, the tourism marketing organization for Vancouver, British Columbia, faced slow, paper-based financial workflows that relied on spreadsheets and manual data entry. Decentralized records and expense claims stuck in approval queues left the finance team unable to keep pace with business needs.

Working with Projexia, Destination BC implemented SAP Business ByDesign and SAP Concur to centralize data, automate approvals, and improve data capture and notifications. The new system eliminated paper files, enabled automated approval escalations, increased visibility of per diems and expense limits, and delivered faster turnaround and claims processing.

Destination British Columbia

AllaineDel Valle

Controller