SAP Concur
164 Case Studies
A SAP Concur Case Study
CareerBuilder, a Chicago‑headquartered leader in online employment with about 2,500 employees and more than 24 million monthly visitors, faced a travel and expense challenge: roughly 40% of its workforce are salespeople who travel frequently, so 24/7 access to fast, accurate expense reporting and approvals was critical to keep employees focused on revenue generation.
CareerBuilder implemented Concur Travel, Concur Expense and Concur Audit with mobile enhancements, P‑Card integration, e‑receipts and automated reporting tied into Cognos, plus rate benchmarking and traveler alerts. The solution improved compliance (online booking from 80% to 95%), simplified administration (T&E headcount reduced from 2.5 to 1), and delivered measurable savings — $500,000 in total travel program savings from better negotiations, $300,000 in airfare savings, and $420,000 in annual efficiency gains — while keeping rates at or below national averages.